CRM Plan Level Limits

Feature availability and usage limits for each Insightly CRM plan tier.

On this page:

Storage, records, and sending

Limit	Plus *	Professional*	Enterprise
File storage	10 GB	100 GB	250 GB
Records	100,000	250,000	500,000
Record imports	25,000 rows	50,000 rows	50,000 rows
Emails sent (per day, excluding WFA)	2,500	5,000	10,000
API calls per day	40,000	60,000	100,000

Limit	Plus *	Professional*	Enterprise
Email templates	100	Unlimited	Unlimited
Products, Price Books & Quotes	Not available	Not available	Available
Custom apps	Not available	Not available	Available
Custom queues	Not available	Available	Available
Workflow automation	Not available	50	50
Workflow automation email limit (per day)	Not available	100 × user licenses	100 × user licenses

Limit	Plus *	Professional*	Enterprise
Custom objects	Not available	25	200
Custom fields	50	100	200
Custom page layouts	Not available	Available	Available
Dynamic layout rules	Not available	Not available	15 per layout
Calculated fields	Not available	Not available	20
Roll-up summary field	Not available	Not available	1 per object
Validation rules	Not available	Not available	50
Lambda function	Not available	Not available	50
Audit log retention	Not available	Not available	18 months
Sandbox	Not available	Not available	1
SAML single sign-on and SCIM	Not available	Not available	Available

Limit	Plus *	Professional*	Enterprise
Scheduled reports	25	100	250
Custom shared dashboard cards	Not available	100	Unlimited
Custom private dashboard cards	Not available	Unlimited	Unlimited

*Limits for these features can be increased by purchasing add-ons through a Customer Care Agent.

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