Service Plan Level Limits

Feature availability and usage limits for each Insightly Service plan tier.

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Storage and records

Limit	Plus	Professional	Enterprise
File storage	10 GB	100 GB	250 GB
Records	100,000	250,000	500,000
API calls per day	40,000	60,000	100,000

Limit	Plus	Professional	Enterprise
Service level agreements	1	Unlimited	Unlimited
Schedules	1	Unlimited	Unlimited
Queues	Unlimited	Unlimited	Unlimited
Knowledge articles	Unlimited	Unlimited	Unlimited
Knowledge base categories	Unlimited	Unlimited	Unlimited
Shared macros	25,000 rows	50,000 rows	50,000 rows
Personal macros	Unlimited	Unlimited	Unlimited
Languages	1	Unlimited	Unlimited
Brands and portals	Not available	1	Unlimited
Community	Not available	1	1
Service Automations	Available	Available	Available

Limit	Plus	Professional	Enterprise
Custom fields per standard object	50	100	200
Custom objects	Not available	25	200
Custom fields per custom object	Not available	100	500
Custom apps	Not available	Not available	Available
Page layout rules per layout	Not available	Not available	15
Calculated fields	Not available	Not available	20
Validation rules	Not available	Not available	50
Lambda functions	Not available	Not available	50
Webhooks	Not available	Available	Available
Field-level security	Not available	Not available	Available
SAML single sign-on and SCIM	Not available	Not available	Available
Audit log retention	Not available	Not available	18 months

Limit	Plus	Professional	Enterprise
Scheduled reports	25	100	250
Custom shared dashboard cards	Not available	100	Unlimited
Custom private dashboard cards	Not available	Unlimited	Unlimited

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